Glossary
| Term | Description |
|---|---|
| Appointment | Outlook uses this term to refer to any entry that appears in your Calendar. This could be a meeting, a timed reminder, all-day event, birthday or anniversary reminder, etc etc. In general, use Appointments to record events that you know about in advance, and Journals to record things 'as they happen'. |
| Category | Categories can be assigned to any record, contact etc. Think of them as virtual filing systems! In fact, you can assign several categories to many Outlook items. Categories can be used in many different ways. For example, say you have to make a phone call to a friend, but you must do it from home... you could file this task under categories of 'At Home' and 'Call' - and it will appear in both of those headings when you view your tasks grouped by Category. |
| Journal | Outlook Journal entries record actions that you have taken at particular times. For example, you may want to record making a phone call at a particular time. You can use Journals to track work on projects (it can be used like a timesheet), and doubtless any number of ways! In general, use Appointments to record events that you know about in advance, and Journals to record things 'as they happen'. |
| Note | Notes are a facility that Outlook offers to emulate sticky-notes that you may use in the real-world on your desk. You can leave them open and visible on your computer desktop, or save them. |
| record | We primarily use the word record to refer to any of the main four record-types that Clout can create; Appointments, Journals, Tasks and Notes. The word can also be used more generally to refer to any stored items, such as 'Contact record' and so on. |
| Task | In Outlook, you use Tasks to record your things to do. Tasks can be given start dates and due dates, amongst other aspects. |